Finance Control Management (FCM) is a comprehensive and integrated function that partners with Finance to identify, measure, assess, report, monitor and manage operational risk exposures. FCM provides risk and control expertise and works with Finance process owners to strengthen the control setting, support operational resilience and meet applicable enterprise, regulatory and legal expectations. Collaboration with Enterprise Control Management & Regulatory Governance (ECM&RG;), subject matter experts, business partners and Control Management teams supports consistent execution of the Company’s Operational Risk Framework, including risk assessment, internal control factors, governance, reporting and monitoring.
Purpose of the Role
The Manager – Finance Control Management is a leadership role accountable for strengthening risk and control practices across the Finance Business Unit. The role contributes across multiple Control Management functions, including Issue and Operational Risk Event (ORE) management, risk identification, remediation, control testing, and governance.



Team members are expected to be flexible and adaptable, supporting different areas within the remit as business needs and priorities evolve. The Manager may lead and develop a team of control management professionals, setting priorities, providing coaching and quality oversight, and fostering a culture of ownership, constructive challenge and continuous improvement.

Responsibilities
• Lead with a broad understanding of Operational Risk Framework to support variety of roles in Finance Governance and Control including Issue Management, Risk identification and assessment, Control testing & monitoring activities, etc.

• Manage end-to-end Issue, ORE and Remediation management lifecycle, from identification, classification and impact assessment through root cause analysis, corrective action planning, escalation and sustainable closure, ensuring accurate records in the governance, risk and compliance

📌 Manager-Control Management (Gurugram)
🏢 American Express
📍 Gurugram