Who we are looking for

We are seeking a seasoned Business Process Management (BPM) leader who can scale and industrialize process mapping and procedure management across a complex, global financial institution. This role is critical to delivering the firm’s 2026+ BPM strategy, including enterprise-wide process recertification, centralization of SOPs and supporting procedures, and stronger integration of risk, controls, and regulatory governance into business-as-usual operations.

What you will be responsible for
Reporting to the VP – Business Process Management, the AVP will play a hands-on leadership role in driving the next phase of BPM maturity across Global Delivery. The role acts as a custodian of process integrity, ensuring process maps and procedures are trusted management tools.

Key Responsibilities
• Lead enterprise‑scale process mapping, remediation, and recertification programs using ARIS, ensuring complete and consistent end‑to‑end coverage across assigned business areas.
• Set, enforce, and continuously improve governance standards for documentation quality,



recertification cycles, version control, and change management across process maps, SOPs, and controlled documents.
• Provide oversight to ensure that process maps, SOPs, supporting procedures, risks, and controls are tightly aligned, accurate, and audit‑ready at all times.
• Oversee SOP and supporting procedure reviews within the central procedure inventory ,ensuring adherence to enterprise standards, regulatory expectations, and documentation best practices.
• Manage delivery against annual and multi‑year BPM roadmaps, balancing BAU recertification requirements with strategic transformation initiatives.
• Lead, coach, and develop a high‑performing BPM and procedure review team, building solid execution discipline, ownership, and quality mindset.
• Facilitate senior‑level stakeholder workshops to drive ownership, adoption, and sustained use of BPM standards and documentation as core management t

📌 Business Process Management (Bengaluru)
🏢 State Street
📍 Bengaluru