Description

• Develop and implement strategies to optimize processes; Analyze and evaluate existing procedures for enhancements; Lead cross-functional teams to drive process improvement initiatives; Identify key performance indicators to measure process efficiency; Monitor and report on progress of process optimization projects; Collaborate with senior leadership to align process improvement goals with organizational objectives; Provide training and support to employees on process optimization best practices; • Develop and implement strategies to optimize processes; Analyze and evaluate existing procedures for enhancements; Lead cross-functional teams to drive process improvement initiatives; Identify key performance indicators to measure process efficiency; Monitor and report on progress of process optimization projects; Collaborate with senior leadership to align process improvement goals with organizational objectives; Provide training and support to employees on process optimization best practices;

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), ITIL Foundation Certificate in IT Service Management - Axelos Axelos, PRINCE2 Foundation - Trilex Trilex, PRINCE2 Practitioner - People Craft People Craft, SAFe Agilist - Scaled Agile, Inc. Scaled Agile, Inc.

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English





Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Delivery Excellence

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work workplace that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Director - Delivery Excellence 3 (India)
🏢 1401 Genpact India
📍 India