Job Description
Job Title: Academic Counselor
Job Industry: Recruitment/ Staffing
Location: Hyderabad
Job Summary
2COMS Consulting Pvt. Ltd. is hiring Academic Counselors and Telecaller for our team in Hyderabad. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion. Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.
Key Responsibilities
- Handle inbound and outbound calls with prospective students/candidates.
- Understand candidate requirements and provide relevant information about courses and programs.
- Counsel candidates regarding suitable educational programs and career opportunities.
- Follow up with leads through calls, Whats App, and other communication channels.
- Convert qualified leads into enrollments/admissions.
- Achieve monthly calling, follow-up, and conversion targets.
- Maintain accurate candidate and lead information in the CRM.
- Coordinate with the internal team for enrollment and onboarding.
- Build and maintain professional relationships with students/candidates throughout the admission process.
- Ensure timely follow-up and effective lead management.
Requirements
- Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.
- Experience in target-based calling, sales, or inside sales is an advantage.
- Excellent verbal communication and interpersonal skills.
- Confident in speaking with students and parents over the phone.
- Comfortable working with follow-ups and conversion targets.
- Positive attitude, willingness to learn, and ability to work in a target-driven environment.
- Candidates from Tele calling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.
Requirements
Minimum 2 to 5 years of experience in International Recruitment, Overseas Recruitment, Visa Documentation, Recruitment Operations, or Manpower Deployment. Experience in GCC/Overseas Recruitment, visa processing, or international staffing will be an advantage. Good understanding of candidate documentation and deployment processes. Strong follow-up, coordination, and communication skills. Good working knowledge of MS Excel and documentation management. Experience in payment tracking, ageing, reconciliation, and collection follow-ups. Excellent interpersonal and organizational skills. Robust attention to detail with the ability to manage multiple candidates/files simultaneously. Ability to work effectively under deadlines and maintain accurate records.
📌 Academic Counselor (India)
🏢 2COMs
📍 India