15 Oct
|
Trackier
|
Noida
Trackier is a leading SaaS platform serving businesses across 20+ countries, providing Performance Marketing and Mobile Marketing solutions that help brands, advertisers, agencies, and ad networks optimize campaigns and drive growth.
At Trackier, we combine creative technology, data-driven insights, and a customer-first approach to deliver impactful marketing solutions and build lasting customer relationships. Join us to work with a global customer base, collaborate across teams, and contribute directly to customer success and business growth.
Trackier is an equal opportunity employer committed to providing a fair, inclusive, and respectful workplace. Employment decisions are made without discrimination on the basis of legally protected characteristics.
Trackier’s Social Media presence:
Linkedin - https://www.linkedin.com/company/apptrovemmp/
Website- https://trackier.com
Instagram - https://www.instagram.com/trackierhq?srtk=cm4ydmpwZnB0MHUx
Why this role exists
Trackier is looking for a Customer Success Professional to manage and grow SMB and mid-market accounts across its Performance Marketing solutions. The role combines customer relationship management, commercial ownership, and AdTech expertise to drive retention, identify growth opportunities, optimize campaign performance, and build long-term customer partnerships.
What you'll do
- Own a portfolio of SMB and mid-market accounts, managing customer relationships throughout the ongoing account lifecycle.
- Build trusted relationships with key stakeholders and decision-makers, acting as the primary point of contact for account-related matters.
- Drive customer retention and account growth by understanding business goals, monitoring account health, and proactively addressing churn risks.
- Identify and pursue upselling, cross-selling, and account expansion opportunities aligned with customer requirements and business objectives.
- Conduct regular account reviews to evaluate performance, discuss business ou
📌 Customer Success- Trackier (Noida)
🏢 Trackier
📍 Noida