ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Operation Skills

· Implement desktop and server systems that utilize industry best practices to meet corporate objectives.

· Deploy workstations, servers, printers, Antivirus, local firewalls, encryption systems, and all host security systems.

· Monitor and manage IT cloud environments – AWS and Azure, Windows and potentially Linux based.

· Manage daily audit processes, backup process completion, group notifications and escalation processes.

· IT and cloud hosting related ticket management, i.e., resolving a variety of internal and customer based issues.

· Customer Support on phone & email and L1 troubleshooting.

· Manage user accounts, permissions, access rights, and storage allocations.

· Manage enterprise directory services and supporting server infrastructure.

· Practice network asset management, including maintenance of network component inventory.

· Manage, Monitor, and fix issues generated from applications, cloud and security system

· Handle operating system security patching and monitoring.





· Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.

· Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.

· Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.

· Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.

EDUCATION & EXPERIENCE

Required Skills/Abilities:

· Working technical knowledge of network, PC, and platform operating systems, including MS Office, MS Windows 2012, MS Windows 2016 and beyond.

·Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, MS SQL and MS Exchange Online.

· Working experience with Am

📌 Engineer- IT Infra (New Delhi)
🏢 Naviga
📍 New Delhi