About the Prospect
A fast-scaling operation in the Business Process Outsourcing (BPO) sector, we deliver high-accuracy, non-voice transactional, data, and back-office services for global enterprises across finance, healthcare, and e-commerce. Our teams handle critical, rule-based workflows—ensuring compliance, precision, and SLA adherence for clients who demand zero-error execution. We invest in process excellence, digital tooling, and clear career paths for every associate.

Role & Responsibilities

- Process non-voice transactions including data entry, form validation, and document verification with 99%+ accuracy.
- Adhere strictly to SOPs, quality checklists, and client-specific compliance protocols for every task.
- Use proprietary tools and CRM platforms to log, track, and escalate exceptions or discrepancies in real time.
- Meet daily productivity targets (volume + quality) while maintaining audit-ready documentation.




- Collaborate with team leads to suggest process improvements that reduce turnaround time or error rates.
- Participate in mandatory training, QA audits, and feedback sessions to continuously elevate performance.

Skills & Qualifications

- Must-Have
- MS Office
- CRM
- Data Entry
- Quality Assurance
- SOP Compliance
- Process Documentation
- Exception Handling
- Task Prioritization

- Preferred
- Experience in BPO or KPO environment
- Familiarity with ticketing systems (e.g., Freshdesk, ServiceNow)
- Basic understanding of financial or healthcare documentation

Benefits & Culture Highlights

- Structured career ladder with monthly performance reviews and role progression.
- Shift flexibility and attendance-based incentives for top performers.
- Hybrid learning platform + certification support for process and tool mastery.

📌 Non-Voice Process Executive (Ahmedabad)
🏢 Devdort
📍 Ahmedabad