15 Oct
|
Swiggy
|
Bengaluru
Job Description
What you'll do:
- Own end-to-end execution quality for the Instamart Homepage — campaigns across all time slots and types
- Build and maintain the config execution calendar — translating the merchandising team's strategy into a structured, prioritised, error-free execution plan with transparent task ownership across shifts. Maintain deep, working knowledge of the full calendar ecosystem — scheduled events, ad-hoc change requests, shaping rules, CLM-based activations, and time-of-day playbooks. You are the team's single source of truth on what's live, what's changing, and why. No AM or exec should need to go outside the team to understand a framework or shaping decision.
- Serve as the primary interface between the Storefront Merchandising team and Config. You're the one who absorbs strategy, stress-tests the brief for executability,
flags conflicts early, and ensures nothing falls through at handoff.
- Define and enforce SOPs for the full campaign lifecycle: brief receipt → task assignment → config → quality check → go-live → post-live audit. Every step documented, every step tracked..
- Lead calibration on team KRAs. Identify underperformance early, run the corrective loop before it becomes a people issue.
- Maintain full work allocation visibility — every task, every exec, every shift. No black boxes.
- Identify and drive process and tooling improvements that reduce manual effort, error surface, or response time for the team.
📌 Assistant Manager - Storefront (Bengaluru)
🏢 Swiggy
📍 Bengaluru