CARe Fleet Monitoring Specialist (Mumbai)

CARe Fleet Monitoring Specialist (Mumbai)

15 Oct
|
NCR Atleos
|
Mumbai

15 Oct

NCR Atleos

Mumbai

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Area of Responsibility:

• Monitor ATM Fleet Performance: Utilize various remote access and analytical tools to continuously monitor the performance of ATM fleet and diagnose issues.
• Identify Poor Performing ATMs: Tag ATMs that are performing poorly or starting to show signs of poor performance.
• Proactive Parts Ordering: Avoid unnecessary field technician dispatches and revisits by proactively ordering parts needed to resolve issues.
• Performance Tagging: Tag ATMs that are potential poor performers to prioritize maintenance and repairs.
• Data Analysis: Analyze performance data to identify trends and potential issues before they escalate.

Required Skills

• Proactive, analytical and technical mindset
• Excellent communication and interpersonal skills
• Strong English language proficiency




• Strong technical acumen with solid knowledge of analytic tools and processes (intermediate Power BI and Excel skills)
• Working shifts:

Preferred qualifications

• Bachelor’s degree in IT/technical sciences
• Previous experience supporting NCR Atleos’ financial products and knowledge of NCR Atleos’ hardware solutions • Experience working in L2 support team
Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-prospect employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or vete

📌 CARe Fleet Monitoring Specialist (Mumbai)
🏢 NCR Atleos
📍 Mumbai

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