Company Description Otoki Restaurants Pvt Ltd is part of Gateway Restaurants LLP, a venture formed in 2024 through the collaboration of two leading restaurant groups in Mumbai. Backed by the founders of acclaimed restaurants such as Indigo, Neel, Tote on the Turf, Nksha, and Tamak, Otoki introduces a luxurious Izakaya-style Japanese dining experience in Colaba. The restaurant is designed to offer guests high-quality cuisine in an elegant, contemporary setting. Team members can expect to work in a professional, growth-oriented workplace that values hospitality, consistency, and guest satisfaction.
Role Description The Host/Hostess role at Otoki is a full-time, on-site position based in Mumbai. This role is responsible for warmly greeting guests, managing reservations and waitlists, and coordinating seating to ensure a smooth flow of service. Daily tasks include answering phone calls, providing accurate information about the restaurant, maintaining the host stand and guest waiting areas, and communicating guest needs and special requests to the service team.



The Host/Hostess will also assist with guest inquiries, support crowd management during peak hours, and uphold Otoki’s standards of hospitality and presentation at all times.
Qualifications

• Candidates should possess strong interpersonal skills and a friendly, professional demeanor.
• Candidates should possess experience with reservations management and basic table allocation or seating systems.
• Candidates should possess clear verbal communication skills and the ability to interact effectively with diverse guests and team members.
• Candidates should possess proven customer service skills, with a focus on creating welcoming and positive guest experiences.
• Candidates should possess proper phone etiquette, including handling inquiries, reservations, and guest concerns courteously.
• Prior experience in front-of-house or host/hostess roles in restaurants or hospitality is preferred.
• Ability to stand for ext

📌 Hostess (Mumbai)
🏢 Otoki Restaurants
📍 Mumbai