Location: Hyderabad, India (In-Office / Hybrid)

Target Markets: India & Australia

Type: Full time

Focus Vertical: Retail, E-commerce, & Customer-Facing Business (QSR, Hospitality, Consumer BFSI)

About Us:

At Zithara.ai, we are pioneering the next generation of Customer Intelligence. Our platform serves as the ''North Star'' for consumer brands, empowering them to unify disparate customer data, automate personalized omnichannel engagement, and deploy advanced AI Agents for sales, support, and marketing. From unearthing deep analytics to operationalizing AI for conversion, Zithara.ai simplifies retention and accelerates revenue growth for high-transaction, data-rich industries.

The Role:

We are looking for a tenacious, tech-savvy, and highly-motivated Sales Development Representative (SDR) to join our rapidly growing sales team based out of our Hyderabad office.

Your primary objective will be to identify, prospect, and qualify high-potential accounts within major Retail, E-commerce, and Customer-Facing Businesses across India and Australia.





You will be engaging with senior decision-makers (Chief Growth Officers, VP of Marketing, CX Directors) in organizations where customer data is vast but often siloed. To succeed, you must manage your time effectively across different time zones and articulate how Zithara.ai solves complex challenges like customer churn, increasing Customer Acquisition Cost (CAC), and the need for AI-driven personalization at scale.

Key Responsibilities:

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Strategic Outbound Prospecting: Build, research, and segment target lists of enterprise and mid-market accounts within Retail, E-commerce, QSR, Hospitality, and consumer-facing BFSI sectors across the India and Australia regions.

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Multi-Channel Outreach & Time Zone Management: Execute coordinated outreach cadences using a strategic mix of personalised emails, social selling (LinkedIn), and confident cold calling. You will need to align your working hours effectively to maximize engage

📌 Sales Development Representative (Hyderabad)
🏢 Zithara.AI
📍 Hyderabad