Internally we call this an AI Forward Engineer
The title says Senior Software Engineer because that is what the work is. The name we use inside the team is AI Forward Engineer, and it means something specific: an engineer who treats AI as the primary way they build, owns a problem from idea to production, and keeps pushing the product toward being AI native rather than waiting to be asked. If that is already how you work, read on.

About CXVERSE
CXVERSE is customer experience infrastructure for multi-location restaurant, retail and hospitality brands in the United States. CRM, loyalty, ordering, payments, engagement and AI, in one system.

The role
We are looking for engineers who build agentic systems and own how they behave in production.
The job is to take parts of this platform that work like software today and make them work like agents. You will decide what a capability should look like when something autonomous is calling it, build it end to end, and own whether it actually behaves in production.

What you will do
• Design and ship agentic systems. Tool contracts, orchestration,



retries, guardrails, and evals that catch behavioural regressions rather than just broken code
• Find the parts of the product that should stop being features and start being agents, and make the case for them
• Build with AI as your primary development tool. We expect fluency with agentic coding environments, and we care how it changed the way you architect
• Review rapid and review hard. Generation is cheap now, judgment is the constraint. You are accountable for every line you merge regardless of what wrote it
• Drive the full lifecycle on your own work. Research, design, documentation, build, review, QA, release, instrumentation. Nobody writes your spec
• Ship across the stack. Backend, data, API, frontend

What we need you to have
• 5+ years shipping production software that people depend on
• Hands-on LLM application work in production. Tool calling, retrieval, orchestration, eva

📌 Senior Software Engineer, AI (Hyderabad)
🏢 CXVERSE
📍 Hyderabad