About ZoTok

ZoTok is an AI-powered conversational commerce platform that turns WhatsApp into a business automation engine. We help brands, manufacturers, distributors, and retailers streamline their order-to-cash processes using AI and WhatsApp Business. We are building India's first Network CRM for conversational commerce, powered by Agentic AI, with 2,000+ demos delivered in the last 6 months alone.

About The Role

We are looking for a Technical Project Manager to own customer implementations from signed deal to go-live. You'll be the bridge between our clients and our engineering team, translating business requirements into technical delivery and making sure every rollout lands on time.

This role needs someone who can talk APIs and integrations with our developers in the morning and walk a client's leadership through a project plan in the afternoon. Every client runs a different ERP, process and distribution model. Your job is to understand it, plan for it, and deliver.

The Basics

Experience: 6–10 years, with at least 3 years in technical project or delivery management





Location: Hyderabad - Office Based, 5 days WFO

What You Will Do

• Own delivery: Plan and run client implementation projects end to end, covering scope, timelines, resources, risks and go-live.
• Lead client conversations: Act as the main point of contact for clients during delivery. Run kick-offs, requirement workshops, status reviews and escalations with business and IT stakeholders.
• Translate requirements: Convert client business processes into explicit technical specifications, user stories and acceptance criteria for the engineering team.
• Manage integrations: Coordinate integrations with client ERPs, accounting and distributor systems, and the WhatsApp Business API. Understand data flows well enough to spot problems before they reach production.
• Work with engineering: Partner with developers, QA and Product on sprint planning, prioritization and release readiness. Keep delivery on tr

📌 Technical Project Manager (Hyderabad)
🏢 ZöTok.AI
📍 Hyderabad