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Manager, Sales Operations
Description:
The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines robust analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure.
Key Responsibilities:
• Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking
• Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets
• Collaborate cross functionally to ensure alignment across go-to-market strategy and operations
• Manage Salesforce (or similar CRM), ensuring data integrity, system adoption,
and automation of key workflows
• Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity
• Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency
• Provide actionable insights and support strategic planning with revenue analytics and market trend data
• Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources
• Lead, coach, and develop a small team of sales operations analysts/coordinators.
• Set clear goals and performance expectations aligned with company revenue objectives.
• Provide regular feedback, mentorship, and career development planning.
• Foster a culture of accountability, collaboration, and innovation within the team.
• Partner with leadership to resource-plan and ensure team alignment with business priorities.
• Model effective leadership behav
📌 Sales Operations Manager (India)
🏢 Qualys
📍 India