Role Purpose:
The Senior Planner, Registration is responsible for supporting the end-to-end registration experience for attendees and internal clients including the pre-conference setup of both the technological and logistical components. This role requires a robust focus on operational excellence and a commitment to innovation to support business growth and retention while maintaining the highest standards.
Primary Responsibilities:
• Registration Site Management:

• • Support the creation and maintenance of registration sites for 10+ destination conferences annually.

• • Ensure sites are accurately set up with conference details, tested, and maintained for a flawless attendee experience.

• • Serve as the main registration technology point of contact to support troubleshooting and maintenance for assigned conferences.

• Innovation and Continuous Improvement:

• • Support the evolution of registration processes, ensuring they are engaging, personalized, and efficient.





• • Enhance quality assurance processes and support the implementation of new technologies to improve the registration experience.

• • Conduct data analysis to identify trends and attendee behaviors which directly impact the attendee registration experience

• • Create detailed pre and post conference debriefs to review with team leaders and registration vendors

• • Continuously seek out feedback from internal and external stakeholders on the registration process and experience

• Vendor and Stakeholder Support:

• • Build and maintain strong relationships with external vendors and internal stakeholders.

• • Collaborate with global registration teams and vendors on day-to-day operations and future initiatives.

• Financial Management:

• • Responsible for maintaining accurate conference budgets through cost management and financial forecasting.

• • Process third-party vendor invoices in a timely manner

• • Identify risks and opportunities for cost optimization and resource allocation.

• On-si

📌 Sr. Planner, Conferences Registration (Gurugram)
🏢 Gartner
📍 Gurugram