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Experience: 5+ yrs
Location: Bengaluru

We are looking for a proactive and analytical Strategy & Operations Associate to work closely with the leadership team on high-impact business priorities across operations, customer experience, growth, and product. This role is ideal for someone who enjoys solving ambiguous problems, taking ownership of initiatives, and turning ideas into measurable business outcomes.
The ideal candidate will combine solid problem-solving skills, data-driven decision-making, and hands-on execution. You will identify business challenges, develop practical solutions, lead cross-functional projects, and build scalable processes that improve efficiency and support business growth.

Key Responsibilities
• Work closely with the leadership team to identify, prioritise, and solve high-impact business challenges.
• Analyse ambiguous problems using data, research, and operational insights to develop actionable plans.
• Lead cross-functional projects across operations,



customer experience, product, growth, retail, and sales.
• Identify operational bottlenecks and implement solutions to improve efficiency, service quality, and business outcomes.
• Work with pharmacists, doctors, engineering teams, store teams, and sales personnel to drive project execution.
• Use SQL, advanced spreadsheets, and other analytical tools to evaluate business performance and identify improvement opportunities.
• Develop business cases, process improvements, and operational strategies based on data and customer insights.
• Take a hands-on approach to understanding frontline challenges through customer interactions, store visits, and direct engagement with operational teams.
• Build new processes, workflows, and operating models where existing solutions are insufficient.
• Monitor project progress, measure outcomes against defined objectives, and make data-backed adjustments.
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📌 Program Manager (Bengaluru)
🏢 Weekday AI
📍 Bengaluru