Job Responsibilities

- Act as the primary point of contact for assigned customers, handling enquiries, quotation requests and order status queries.

- Record and update leads, enquiries, quotations, orders and customer interactions in the CRM accurately and on time.

- Prepare quotations and proposals, and follow up with customers until closure.

- Answer technical questions on electronic products, components and specifications, escalating to engineering when needed.

- Track the sales pipeline and follow-up schedules to improve lead conversion.

- Coordinate with sales, procurement, stores and logistics on stock, lead times and dispatch.

- Maintain clean customer data and generate CRM reports on leads, conversions and response times for management.





Requirements Skills & Competencies

Technical

- Good understanding of electronic components, circuits and product specifications

- Ability to read datasheets and technical drawings

- Proficiency in MS Office (especially Excel and Word), email and CRM/ERP tools

Soft skills

- Solid written and verbal communication

- Strong organisational and time-management skills

- Customer-focused, with good negotiation and follow-up skills

- Ability to work independently and with remote teams

BenefitsPF , ESI, and other benefits

📌 Hybrid - Sales Executive (India)
🏢 Hykon India
📍 India