krust Café is looking for an experienced, customer-focused, and result-oriented Store Manager to oversee daily café operations, drive sales, maintain quality and hygiene standards, and lead the team to deliver an excellent customer experience.

Location: Bengaluru, Karnataka
Experience: 2–5 years in café, restaurant, or retail operations

Key Responsibilities
• Store Operations: Manage day-to-day café operations and ensure smooth and efficient functioning.
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• Customer Service: Handle customer interactions, feedback, complaints, and service recovery professionally.
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• Sales & Upselling: Drive sales through suggestive selling, upselling, cross-selling, and promoting new menu items.
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• Team Management & Training: Train, motivate, and supervise staff to maintain high standards of service and performance.
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• Cleanliness & Hygiene: Ensure proper food safety, personal hygiene, cleanliness, and sanitation standards across the café.
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• System Knowledge: Be proficient in POS billing systems, order management, digital payment systems, and basic computer operations.
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• Reports & Documentation: Prepare daily sales reports, cash reports, inventory reports, and other operational reports.
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• Inventory Management: Monitor stock levels, reduce wastage, and ensure proper stock handling and storage.
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• Problem Solving: Handle operational challenges, customer concerns, and staff-related issues efficiently.
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• Customer Experience: Build strong customer relationships and encourage repeat visits through excellent service.
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• Sales Targets: Monitor store performance and work towards achieving sales and operational targets.

Requirements
• 2–5 years of experience in café, restaurant, QSR, or hospitality operations.
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• Robust customer-handling and communication skills.
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• Proven ability in upselling, sales generation, and customer relationship management.
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• Experience in team supervision, staff training, and performance management.
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• Good knowledge of POS systems

📌 Store Manager (Bengaluru)
🏢 KRUST CAFE
📍 Bengaluru