Greetings from Teleperformance,
We are conducting a virtual interview round between, 12 pm to 3:30 PM
Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/454009374488777?p=Q9IdnTMw7asV0XdHiO
Meeting ID: 454 009 374 488 777
Passcode: qa9Fg2nE
JD: CSA - WFH.
Responsibilities
• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
0 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Position: Customer Support Executive – BPO
Work Mode: Work From Home
Job Responsibilities:
Handle customer queries through calls, emails, or chat.
Provide accurate information and resolve customer issues.
Maintain customer satisfaction and follow process guidelines.
Meet daily performance and quality targets.
Eligibility Criteria:
Good communication skills.
Basic computer knowledge and typing skills.
Ability to work independently from home.
Work From Home Requirements:
Desktop or laptop with a minimum Intel Core i5 processor.
Reliable high-speed internet connection.
Updated web browser (Google Chrome recommended).
Quiet workspace with minimal background noise.
System Requirements:
• 8 GG RAM or more
• Windows 10 or above
• Internet speed 30 Mbps or more
• Functional Web Camera
• USB Headset
Regards,
Yamanur K
📌 Customer Service Representative (Bengaluru)
🏢 TP
📍 Bengaluru