Customer Service Representative (Bengaluru)

Customer Service Representative (Bengaluru)

15 Oct
|
TP
|
Bengaluru

15 Oct

TP

Bengaluru

Greetings from Teleperformance,

We are conducting a virtual interview round between, 12 pm to 3:30 PM

Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/454009374488777?p=Q9IdnTMw7asV0XdHiO
Meeting ID: 454 009 374 488 777
Passcode: qa9Fg2nE

JD: CSA - WFH.
Responsibilities
• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

0 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Position: Customer Support Executive – BPO
Work Mode: Work From Home
Job Responsibilities:
Handle customer queries through calls, emails, or chat.




Provide accurate information and resolve customer issues.
Maintain customer satisfaction and follow process guidelines.
Meet daily performance and quality targets.
Eligibility Criteria:
Good communication skills.
Basic computer knowledge and typing skills.
Ability to work independently from home.
Work From Home Requirements:
Desktop or laptop with a minimum Intel Core i5 processor.
Reliable high-speed internet connection.
Updated web browser (Google Chrome recommended).
Quiet workspace with minimal background noise.

System Requirements:
• 8 GG RAM or more
• Windows 10 or above
• Internet speed 30 Mbps or more
• Functional Web Camera
• USB Headset

Regards,
Yamanur K

📌 Customer Service Representative (Bengaluru)
🏢 TP
📍 Bengaluru

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