about searce
Searce is an AI outcome engineering company and a contemporary technology consultancy that helps enterprises futurify their business with AI, cloud and data. Founded in 2004, we are 1,300+ Searcians across 12 countries, with deep business process expertise, a Google Cloud Global MSP status and compliance credentials including PCI DSS and ISO 27001. We solve with our proprietary evlos™ problem-solving methodology: no bureaucratic fluff, working prototypes fast, and production scale that holds.
about ATRE
ATRE is Searce's AI Trust & Resilience Engineering practice: the managed-service team that keeps customers' cloud and AI estates secure, reliable and resilient 24x7. We are building it AI-first. Every engineer is expected to use AI tools and AIOps to raise efficiency, cut toil and shorten recovery time.
role overview
As a Senior Engineer you are the L3 backbone of the ATRE managed-service team. You resolve the complex incidents that L1/L2 cannot, find the root cause, and then automate the fix. You use AI tools and AIOps to work faster than manual operations allow,
and you keep customer cloud and AI workloads secure and reliable.
what you'll do
• L3 ownership: Handle escalated Sev-1/Sev-2 incidents, drive them to resolution and own the follow-up.
• Root cause analysis: Run blameless post-incident reviews and implement long-term fixes that prevent recurrence.
• AI-led efficiency: Apply AI tools and AIOps to triage, correlate alerts, accelerate RCA and automate repeat work.
• Automation: Build reusable automation and runbooks in Terraform, Python or Bash to remove toil.
• Platform operations: Operate and secure Kubernetes (GKE) and cloud infrastructure, including patching, upgrades and DR drills.
• Observability: Maintain monitoring, alerting, SLIs and SLOs so issues surface before customers feel them.
• Security hygiene: Apply IAM, secrets management, network policy and vulnerability remediation across customer environments.
• Knowledge sharing: Document solutio
📌 Senior SRE (Mumbai)
🏢 Searce
📍 Mumbai