Job Description

Skills and Knowledge

• Network & Infrastructure
• Configure, manage, and troubleshoot LAN, WAN, VLANs, switches, routers, and wireless networks.
• Monitor connectivity, bandwidth, latency, and network performance; investigate outages and recurring issues.
• Support IP addressing, subnetting, DHCP, DNS, routing, switching, and NAT.
• Maintain primary and backup internet links and coordinate with ISPs for service incidents.
• Maintain network diagrams, IP address records, device inventories, and configuration backups.
• Assist with network upgrades, device installations, planned maintenance, and change implementation.
• Firewall & Network Security
• Administer firewall rules, access policies, NAT, traffic logs, and connectivity troubleshooting.
• Support SSL/IPsec VPN for remote users and site-to-site connectivity.
• Investigate blocked traffic and suspicious network events; escalate security incidents as required.
• Implement access restrictions and assist with VLAN-based segmentation and guest network controls.
• Support firmware upgrades,



configuration backups, and approved firewall changes.
• Day-to-Day IT Support
• Resolve employee issues involving LAN, Wi-Fi, internet, VPN, DNS, printers, shared folders, and network resources.
• Troubleshoot IP conflicts, DHCP failures, DNS resolution, packet loss, and slow network performance.
• Provide first-level support for Windows endpoint connectivity, application access, and user permissions.
• Support onboarding/offboarding by provisioning or revoking approved network access.
• Log and update service tickets, prioritize incidents, meet SLAs, and escalate complex issues to senior engineers or vendors.
• Monitoring, Maintenance & Documentation
• Perform routine health checks on network devices, firewalls, internet links, and critical connectivity services.
• Support server connectivity, Active Directory, DNS, DHCP, and file-sharing troubleshooting.
• Assist with patching, firmware upgrades, preventive mai

📌 Network Engineer (India)
🏢 prachay group
📍 India