Job Description: Back Office Operations Associate Life & Annuities (Financial Operations)

Job Title: Operations Associate Life Insurance Financial Operations

Experience: 1 4 Years

Department: Back Office Operations

Domain: Life Insurance Life & Annuities

Location: Pune

Job Summary

We are looking for detail-oriented Operations Associates with experience in financial operations, specifically handling money-in and money-out transactions within the Life Insurance and Annuities domain. The ideal candidate should have a positive understanding of financial transaction processing, debit and credit reconciliation, transaction matching, and resolving financial discrepancies while maintaining accuracy and compliance with operational procedures.

Key Responsibilities

• Process financial transactions related to life insurance and annuity products, including money-in and money-out activities.
• Perform debit and credit matching, transaction reconciliation, and financial record validation.
• Handle premium payments, policy-related receipts, payouts, refunds, disbursements,



and other financial transactions, as applicable.
• Reconcile transaction records across internal systems, bank statements, and financial reports.
• Identify, investigate, and resolve mismatches, exceptions, and discrepancies in financial transactions.
• Ensure accurate posting and maintenance of debit and credit entries.
• Follow standard operating procedures, internal controls, and regulatory compliance requirements.
• Maintain accurate transaction records and prepare reconciliation reports.
• Coordinate with internal teams to resolve pending transactions and settlement issues.
• Meet daily productivity, quality, and turnaround time (TAT) targets.

Required Skills

• Experience in back-office operations or financial transaction processing.
• Knowledge of Life Insurance and Annuities operations.
• Understanding of money-in and money-out financial transactions.
• Good knowledge of debit and credit matching an

📌 Back Office Operations Associate – Life (Pune)
🏢 SWITS DIGITAL Private
📍 Pune