Role Summary
The Multi-Station Project Manager is responsible for leading field operations across a designated cluster of 3 to 6 Western Railway stations in the Mumbai Division (e.g., South Cluster: CCG, MMCT, DDR; or Terminus/Suburban Cluster: BDTS, ADH, BVI). The role ensures 100% operational uptime, contract compliance with Western Railway guidelines, high customer satisfaction, and zero penalty risks across all cluster stations.

Key Responsibilities
1. Cluster Operational Management
· Lead daily operations across all assigned cluster stations, ensuring seamless coordination between Shift Supervisors and Station Porters.
· Maintain optimum staffing rosters for 2-shift coverage (Shift A: 06:00–14:30 | Shift B: 14:30–23:00 + nocturnal on-call emergency coverage).
· Monitor order fulfillment response times, ensuring porters reach designated booking points within the stipulated 30-minute pre-arrival/departure window.
· Oversee station equipment allocation, ensuring airport-type luggage trolleys/handcarts are well-maintained and stabled within the allotted 30 sq. ft.



free station space.
2. Railway Liaison & Contract Compliance
· Function as the primary operational liaison with Station Superintendents (SS), Station Managers (SM), and Divisional Railway Officials (Sr. DCM office).
· Ensure strict adherence to all clauses of the Western Railway "Porter on Call" Special Conditions of Contract.
· Rapidly investigate and resolve any station-level operational grievances, preventing escalations that could attract Railway penalties (up to ₹10,000 per violation).
· Coordinate periodic station inspections with Railway officials and execute immediate corrective actions where necessary.
3. Statutory Compliance & Workforce Governance
· Ensure 100% of cluster porters hold valid Police Verification Certificates and Registered Medical Practitioner (RMP) Fitness Certificates.
· Manage the issuance and renewal of company ID cards countersigned by the Station Manager/Superintendent.
· V

📌 Project Manager (Mumbai)
🏢 Lokmitra Ventures
📍 Mumbai