Company Description SERANGOON AIR TRAVEL PRIVATE LIMITED is a travel services company in Chennai, Tamil Nadu, India. Located in a central commercial area of Chennai, the organization serves a diverse customer base seeking domestic and international travel options. Team members work in a agile environment where accuracy, customer focus, and efficiency are key to delivering high-quality service.
Role Description This is a full-time, on-site Ticketing Executive role based in Chennai. The Ticketing Executive will handle day-to-day ticketing operations, including searching and booking domestic and international air, rail, and bus tickets using reservation and GDS systems. The role involves providing fare quotations, managing reissues, cancellations, and rescheduling, and ensuring accurate issuance of tickets and invoices. The Ticketing Executive will respond to customer inquiries, resolve booking-related issues, and coordinate with airlines, railways, and other travel partners as needed. The role also includes maintaining up-to-date knowledge of routes, schedules, fares, and promotions,



while adhering to company policies and industry regulations.
Qualifications

• Ability to work with reservation systems and ticketing tools, including familiarity with airline or rail booking platforms and basic GDS knowledge.
• Strong customer service skills, including clear communication, problem-solving, and a professional, client-focused approach.
• Attention to detail and accuracy in handling bookings, fares, cancellations, and documentation.
• Good organizational and time-management skills to handle multiple bookings and queries in a fast-paced environment.
• Basic proficiency in computer applications such as email, spreadsheets, and word processing software.
• Prior experience in travel or ticketing operations is an advantage; fresh applicants with strong aptitude will also be considered.
• Knowledge of domestic and international travel routes, schedules, and fare structures is b

📌 Ticketing executives (Chennai)
🏢 SERANGOON AIR TRAVEL PRIVATE
📍 Chennai