?Position: Customer Success Analyst-Intern
?Location: Delhi(Panchsheel Park), Onsite
?️Working Days: Monday to Friday
?Duration of Internship: 3-month full-time internship
Conversion: Performance-based conversion to a full-time Customer Success Analyst role

About Fundamento:
We’re on a mission to reinvent how enterprises talk to their customers At Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of the AI revolution.

Role Overview:
We’re hiring Customer Success Analyst (CSA) Interns to work at the intersection of data, product, and AI. This role is designed for individuals who want hands-on exposure to how AI systems are deployed and scaled in enterprise environments. You won’t just observe; you’ll actively help solve real business problems alongside Customer Success, Product,



and Tech teams.

Key Responsibilities
● Work with large datasets, cleaning, structuring, and organising data for analysis
● Perform data analysis to derive actionable insights for clients and internal teams
● Support in building and refining AI workflows, including prompt writing (based on interest)
● Conduct quality audits to identify product gaps, inefficiencies, and improvement areas
● Collaborate closely with Customer Success, Product, and Engineering teams
● Contribute to ongoing process improvements and operational efficiency
● Gradually take on ownership of client accounts and relationships as you build product and domain knowledge

What We’re Looking For
● Strong analytical thinking and comfort working with data
● Empathy, patience and a customer-first mindset when handling queries and concerns
● High ownership and willingness to learn in a fast-paced environment
● Positive commun

📌 Customer Success Analyst- Intern (India)
🏢 Fundamento
📍 India