Your role

Comprehensive Governance & Standards Execution

• Lead the development and implementation of tenant-wide governance frameworks that cover setting strategy, naming conventions, and lifecycle management to ensure uniformity and integrity across Microsoft Dynamics 365 platforms.
• Elevate compliance to non-functional requirements by rigorously addressing data security, system performance optimization, disaster recovery preparedness, and regulatory adherence, thereby building a resilient and secure operational platform.
• Take ownership of strategic capacity planning, storage utilization, and license management, transcending simple monitoring to proactive optimization of resources to meet evolving business demands.
• Provide essential support for technological rollouts and new initiatives by validating platform readiness, enforcing standards diligently, and collaborating with Microsoft and internal teams to rapidly resolve complex escalations.




• Champion an organizational knowledge-sharing culture by designing and leading skill development sessions that strengthen internal team capabilities and ensure continuity in platform management.
• Contribute strategically to the Center of Excellence (CoE), influencing long-term operational standards and guiding innovation beyond routine maintenance activities.

Platform Security, Operations & Support

• Oversee the day-to-day operation and health monitoring of Microsoft Dynamics 365 environments including development, test, and production tiers to guarantee service reliability and availability.
• Implement proactive incident management by swiftly diagnosing and resolving system anomalies, bottlenecks, or defects, working collaboratively across frameworks and vendor teams.
• Manage backup and disaster recovery strategies ensuring data integrity and business continuity under varied failure scenarios.
• Administer secure access protocols including user account management and role-based permissions, enforcing segregati

📌 Platform Engineer (Pune)
🏢 Atlas Copco Group
📍 Pune