Department: Customer Support
Location: Remote
Description
Infor is a leader in technology-driven innovation, dedicated to delivering high-quality enterprise applications and automations. We value creativity, integrity, and a commitment to excellence.
Infor’s Velocity Suite team is seeking experienced techno-functional consultants to be part of our fast-growing team in Hyderabad, India. As an RPA consultant, you’ll play a pivotal role in creating and delivering cutting-edge enterprise applications and automations using Infor’s AI, RPA, and OS platform technology. Your mission will be to identify cutting-edge use cases, develop proof of concepts (PoCs), and deliver enterprise automation solutions that elevate workforce productivity and improve business performance for our customers.
A Typical Day In The Life Includes
• Implement, configure, and deploy Infor’s automation solutions.
• Ensure best practices are followed in delivering quality solutions to customers.
• Design and develop customizations, integrations,
and workflows by applying product knowledge and leveraging Infor OS platform.
• Collaborate with customers, project stakeholders, and product development to resolve technical issues and limitations encountered in the product, environment, and/or custom solutions developed.
• Provide timely and high-quality specifications, estimates, development, and testing of integrations to support implementation projects.
• Offer technical input to Business Consultants/System Architects in designing and specifying integrations.
• Enable / mentor less experienced colleagues
• Stay updated with new Infor technologies and best practices to support customers.
• Provide support to the Infor support organization in the integration sphere when required.
• Broaden knowledge into other technical areas such as Extensibility and Mongoose.
• Carry out coding in line with Infor standards.
• Identify and develop innovative automation use cases.
• Develop PoCs to validate proposed sol
📌 Technical Support Analyst (India)
🏢 Infor
📍 India