Location Name: Pune Corporate Office - Mantri

Job Purpose

To ensure the quality, reliability and compliance alignment of ServiceNow IRM and GRC solutions by planning and executing structured testing across functional workflows, integrations, data, roles and access controls, reports and releases, while maintaining complete test evidence and supporting timely defect resolution and production readiness.

Duties And Responsibilities

Review business requirements, functional specifications, user stories and acceptance criteria for ServiceNow IRM/GRC processes and identify test scenarios, dependencies, risks and coverage gaps.

• Prepare and maintain test strategy inputs, test plans, test scenarios, test cases, test data, requirement traceability matrices and execution evidence for assigned releases and enhancements.
• Execute functional, integration, system, regression, smoke, sanity, negative, role-based access and end-to-end testing across policy and compliance, risk, audit, issue, exception, control, evidence and remediation workflows.
• Validate ServiceNow forms, fields, workflows,



approvals, notifications, business rules, SLAs, reports, dashboards, scheduled activities, import/data-load outcomes and interfaces against approved requirements.
• Test user roles, groups, access controls, segregation of duties, record visibility and confidential-data handling in coordination with functional, platform and information-security teams.
• Log defects with transparent replication steps, expected and actual results, severity, supporting evidence and impacted requirements; coordinate triage, retesting and closure with development and functional teams.
• Support SIT, UAT, release validation and post-deployment verification; monitor testing progress, defect ageing, blockers and quality risks and provide timely status reporting and escalation.
• Maintain audit-ready QA documentation, test evidence, sign-offs and traceability in line with change management, release governance and IT com

📌 Test Engineer (Pune)
🏢 Bajaj FinServ
📍 Pune