Greetings from Infosys BPM Ltd.,

Walk-in Drive for Retail Operations - KCAC(Central Alarm Control Analyst) in Bangalore.
Please walk-in for the interview on 23rd Oct. 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-255263

Interview details:
Interview Date: 23rd Oct. 2026
Interview Time: 10.00 AM to 12:30 PM IST

Interview Venue:
Infosys Limited, No. 40/P-41/P, Building #: 68, Gate #: 1 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:
Job Location: Bangalore
Qualification: Any Graduates - Full time Graduates
Experience: 4-8 Years
Notice Period: Immediate to 45 days
Shift Timings: Adaptable for shifts(5 days WFO)
Job Level: 4A/4B
Designation: Senior Process Lead/ Process Lead





Note:
• Candidates who are available in Bangalore only preferred for walk-In.
• Ecommerce or Retail industry experience mandatory.
• Team Leading mandatory.

Key Activities / Deliverables:
• Monitor centralized alarm systems in real time
• Respond to and validate alarm triggers using video systems
• Coordinate with emergency services as per protocols
• Perform remote diagnostics and troubleshooting
• Manage and track service tickets and escalations
• Maintain system configurations and perform audits
• Generate reports on alarms, response time, and trends
• Triage fraud alerts and exception queues
• Build case documentation and evidence
• Collaborate with stakeholders for resolution
• Generate reports and insights for senior leadership with focus on call for action
• Carry out one-off analysis for investigations
• Employees are expected to work in rotational shifts in 24/7 operation

📌 Walk in Drive (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru