Position Summary
Husco provides individuals with the opportunity to pursue a career within a rapid-paced, industry-leading and entrepreneurial organization. A successful Dispatch Officer is responsible for coordinating customer order fulfillment activities to ensure on-time shipments and accurate invoicing. This position serves as a key link between Sales, Planning, Production, Logistics, and Customers to ensure customer delivery requirements are met while maintaining shipment visibility and invoicing accuracy.
The Dispatch Officer is the primary interface between customers and Husco Operations, requiring strong interpersonal and leadership skills, the ability to communicate effectively and resolve conflicts. A personal commitment to customer service and customer satisfaction is critical to success.
Husco is committed to building an environment for employees to be able to:
• have the flexibility of their own work and put a personal ‘stamp’ on their output
• continuously expand and develop their professional skills and knowledge
• create a product for our customers that serves a greater purpose to communities around the world
PERFORMANCE OBJECTIVES
• Coordinate and monitor customer orders through shipment and invoicing.
• Ensure on-time dispatch of customer orders in accordance with customer schedules and delivery commitments.
• Work closely with Planning, Production, Quality, and Logistics teams to prioritize and expedite shipments when required. Communicate potential delivery risks to Sales.
• Generate and verify customer invoices, packing lists, and other shipping documentation.
• Coordinate domestic and export shipment documentation and ensure compliance with customer requirements.
• Maintain shipment trackers and provide regular updates on delivery performance.
• Coordinate with freight forwarders, carriers, and logistics providers to ensure timely pickup and delivery.
• Review customer schedules, forecasts, and demand requirements to support shipment plann
📌 Dispatch Officer (Pune)
🏢 Husco
📍 Pune