Role Summary
The Manager – Training Delivery owns execution of assigned training programs end-to-end — converting delivery plans into consistent, high-quality learner and client outcomes across trainer teams, cohorts, and client engagements. The role is the operational layer that translates delivery governance standards set at the account and leadership level into daily execution discipline: trainer readiness, session quality, learner engagement, and client-facing delivery confidence.
This is an execution and team-leadership role, not a reporting role. Success is measured by whether programs run predictably, trainers perform and grow, risks surface early rather than at the client review, and delivery data feeds upward into account-level performance intelligence rather than sitting in a spreadsheet.

Key Responsibilities:
1. Delivery Execution & Governance
• Own end-to-end delivery for assigned programs, cohorts, and client engagements, ensuring adherence to quality standards, delivery frameworks, and contractual SLAs.
• Plan and govern trainer scheduling, workforce allocation,



and resource utilization against delivery commitments and business requirements.
• Maintain the operating cadence for each program — session tracking, milestone checkpoints, and delivery-readiness reviews — so deviations are caught before they become client-visible.

2. Team Leadership & Trainer Capability
• Lead, coach, and performance-manage a team of trainers and lead trainers, with structured feedback and capability-building interventions tied to observed session quality, not just tenure.
• Run trainer calibration cycles to keep delivery quality consistent across cohorts and geographies.
• Build a bench-readiness view of trainer capability so staffing decisions are proactive rather than reactive to attrition or scale-up requests.

3. Quality Assurance & Risk Management
• Establish and govern quality assurance mechanisms — session audits, learner feedback analysis, and corrective action pla

📌 Training Delivery Manager (India)
🏢 SkillUp Online
📍 India