About Us
Ushur delivers the world's first Customer Experience Automation platform built specifically for regulated industries. With guardrails and compliance-ready infrastructure, Ushur powers vertical AI Agents for healthcare, financial services, and insurance.
Founded in 2014 and headquartered in Santa Clara, California, Ushur is backed by Third Point Ventures, Tiger Global, 8VC, Iron Pillar, Aflac Ventures, and Pentland Ventures, with a sizable Fortune 500 customer base. Our Bengaluru office is one of two principal locations and is central to how the company is built and run.
We build AI agents for regulated enterprises, and we run our own operations the same way.
About Ushur | Ushur GenAI

Title: People Operations Specialist | Experience: 5–7 years | Location: Bengaluru | Work mode: Hybrid | Reports to: Director, People Operations
About the Role
We are looking for a hands-on People Operations Specialist to independently manage and continuously improve HR operations for Ushur's India organization, working closely with our global People and Operations teams.



You’ll own the day-to-day: payroll inputs, perks, onboarding and exits, HR systems, recruitment operations and employee support. You’ll also make that work better. When you see a manual process, you’ll simplify it, automate it, or turn it into self-service, using AI and automation where they help, with care for employee data. You’ll build and improve these workflows yourself, not just identify them.
AI-Native Operations
At Ushur, we believe modern People Operations should be increasingly intelligent, automated, and employee-centric. You will actively explore how AI, automation, and better system integration can improve the quality and efficiency of HR operations.
• Identify repetitive, manual processes and implement practical automation.
• Improve employee self-service through digital workflows, knowledge resources, and intelligent assistance.
• Leverage AI tools for appropriate administrative, analytical,

📌 People Operations Generalist (Bengaluru)
🏢 Ushur
📍 Bengaluru