15 Oct
|
AccioJob
|
Gurugram
Key Account Manager
Location: On-site (Gurgaon)
Work Schedule: 5 Days a Week
About the Role
We are looking for a proactive, high-ownership Key Account Manager to join our team and deliver exceptional service to our corporate partners. In this role, you will take end-to-end ownership of hiring drives for our partnered companies, drive process automation and optimization, and nurture long-term client relationships to boost retention.
If you are a problem-solver, a skilled communicator, and thrive in a fast-paced environment where you can balance operations, client management, and process innovation, this chance is built for you.
Key Responsibilities
1. Account Management & Hiring Drive Ownership
• End-to-End Drive Ownership: Take complete ownership of hiring drives for partnered companies from kickoff and requirement gathering to candidate placement and post-hiring syncs.
• Client Relationship & Retention: Serve as the primary point of contact for company POC , ensuring complete alignment on program goals, hiring timelines, and outcomes to drive client retention and satisfaction.
• Student & Candidate Guidance: Actively engage with candidates/students to guide them through their recruitment journey, resolve queries, and provide actionable recommendations for success.
2. Process Improvement & Automation
• Process Optimization: Evaluate existing operations, identify friction points, and implement process improvements to increase efficiency across recruitment drives.
• Automation: Work closely with cross-functional teams to integrate automation tools, streamline workflow tracking, and reduce operational effort.
3. Support & Cross-Functional Collaboration
• Multi-Channel Engagement: Handle client inquiries via phone, email, or chat in a prompt, professional manner.
• System Accuracy: Maintain up-to-date, structured records and CRM databases with complete accuracy.
• Cross-Functional Synergy: Collaborate across operations, curriculum, product, and tech teams to
📌 Key Account Manager (Gurugram)
🏢 AccioJob
📍 Gurugram