15 Oct
|
r3 Consultant
|
Pune
15 Oct
r3 Consultant
Pune
Customer Support Executive (Work from Home)
Work Mode: Remote / Work from Home
Process: Voice, Email & Chat Support
Experience: 6–8 months of BPO experience
Employment Type: Contract-Based Role
Shift: Regular Shift
Working Days: 6 days a week
Weekly Off: Sunday
Job Summary
We are hiring Customer Support Associates for a work-from-home chance. Candidates should have good communication skills in English and Hindi, along with prior BPO experience in voice, email, or chat support.
Key Responsibilities
- Handle customer queries through voice calls, emails, and chat.
- Provide accurate information and resolve customer concerns professionally.
- Maintain clear and effective communication with customers.
- Follow company procedures and meet customer service standards.
- Ensure customer satisfaction through timely and appropriate support.
Eligibility Criteria
- 6–8 months of BPO experience.
- Domestic BPO experience is acceptable.
- Excellent communication skills in English and Hindi.
- Ability to work in a regular shift and six-day workweek.
- A personal laptop is mandatory for remote work.
Salary Details
- Fixed In-Hand Salary Before Deductions: 20,000 per month
- Salary After Deductions: 15,500 per month
Job Requirements: customer satisfaction, spoken communication skill, Chat process, Voice process, email process
📌 Customer Support Executive (Pune)
🏢 r3 Consultant
📍 Pune