Customer Support Executive (Pune)

Customer Support Executive (Pune)

15 Oct
|
r3 Consultant
|
Pune

15 Oct

r3 Consultant

Pune

Customer Support Executive (Work from Home)
Work Mode: Remote / Work from Home
Process: Voice, Email & Chat Support
Experience: 6–8 months of BPO experience
Employment Type: Contract-Based Role
Shift: Regular Shift
Working Days: 6 days a week
Weekly Off: Sunday

Job Summary

We are hiring Customer Support Associates for a work-from-home chance. Candidates should have good communication skills in English and Hindi, along with prior BPO experience in voice, email, or chat support.

Key Responsibilities

- Handle customer queries through voice calls, emails, and chat.

- Provide accurate information and resolve customer concerns professionally.

- Maintain clear and effective communication with customers.

- Follow company procedures and meet customer service standards.





- Ensure customer satisfaction through timely and appropriate support.

Eligibility Criteria

- 6–8 months of BPO experience.

- Domestic BPO experience is acceptable.

- Excellent communication skills in English and Hindi.

- Ability to work in a regular shift and six-day workweek.

- A personal laptop is mandatory for remote work.

Salary Details

- Fixed In-Hand Salary Before Deductions: 20,000 per month

- Salary After Deductions: 15,500 per month

Job Requirements: customer satisfaction, spoken communication skill, Chat process, Voice process, email process

📌 Customer Support Executive (Pune)
🏢 r3 Consultant
📍 Pune

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