About the Role
We are looking for a Senior Business Analyst to turn business needs into clear requirements and support the delivery of enterprise CRM solutions.

The mandatory requirements are 5+ years of experience as a Business Analyst, requirements documentation (user stories, BRDs, and acceptance criteria), business process modeling, UAT planning and defect management, CRM platform experience, Agile/Scrum experience, availability in US Central Time, and an upper-intermediate English level.

What you will do
• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process observation.
• Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications.
• Map current-state and future-state business processes using standard modeling techniques such as BPMN, swimlane diagrams, and data flow diagrams.
• Facilitate requirements review sessions and maintain end-to-end traceability from business need to delivered solution.
• Collaborate with Product Managers, developers, architects,



and QA to ensure requirements are understood and delivered as intended.
• Support User Acceptance Testing by developing test scenarios, coordinating testing cycles, and managing defect triage.
• Analyze data and system configurations to identify gaps, inefficiencies, and improvement opportunities.
• Evaluate the impact of proposed changes across dependent systems and business processes.
• Provide input into integration requirements when solutions involve third-party platforms, APIs, or cross-system data flows.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, within an iterative delivery model.
• Produce and maintain documentation including business requirements documents (BRDs), process maps, decision logs, and knowledge transfer materials.
• Support change management and stakeholder communication around current feature rollouts.
• Deliver clear, complet

📌 Business Analyst (India)
🏢 AgileEngine
📍 India