About the Role
We are looking for Customer Support Executives to handle customer inquiries and provide timely, accurate, and qualified assistance. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to resolve queries efficiently across multiple communication channels.

Roles and Responsibilities
• Handle customer inquiries via inbound phone calls, emails, and chats.
• Understand customer concerns and provide accurate and timely resolutions.
• Maintain a qualified and courteous approach while interacting with customers.
• Record customer interactions, queries, and resolutions using the provided software.
• Follow established processes and guidelines to ensure a positive customer experience.

Eligibility Criteria
Experience:




• Candidates with a minimum of 6 months of experience in inbound customer service are preferred.
• Freshers are also welcome to apply.

Education:
• Undergraduate and graduate candidates are eligible to apply.

Working Hours:
• Shifts will fall within the 8:00 AM to 8:00 PM window.
• 9-hour shift, including applicable breaks.

Location: India

Who Can Apply:
Candidates with good communication skills, a willingness to learn, and an interest in customer service are encouraged to apply. Both freshers and experienced candidates are welcome.

📌 Customer Support Executive (Mumbai)
🏢 Remoat Teams
📍 Mumbai