Location Name: Pune Corporate Office - Mantri

Job Purpose

To provide PMO governance and operational coordination for the IT Compliance and ServiceNow GRC/IRM vertical by enabling structured planning, accurate reporting, risk and issue visibility, timely stakeholder follow-up, audit readiness, and closure of compliance actions and platform initiatives.

Duties And Responsibilities

Own and maintain the integrated PMO plan for IT Compliance and ServiceNow GRC/IRM initiatives, including milestones, deliverables, dependencies, risks, issues, decisions and action items.

• Prepare weekly and monthly governance dashboards, MIS, management presentations and executive summaries covering project status, compliance posture, control performance, audit observations, remediation progress and overdue actions.
• Coordinate governance forums with IT Compliance, risk, audit, information security, ServiceNow platform, business and technology teams; prepare agendas and minutes and track decisions and actions to closure.
• Monitor policy, control, risk, issue, exception,



evidence and remediation records in ServiceNow GRC/IRM and follow up with accountable owners to maintain completeness, accuracy and timeliness.
• Support internal audits, external audits, regulatory reviews and control assessments by coordinating evidence requests, validating submission status and maintaining audit-ready documentation and traceability.
• Track ServiceNow GRC enhancements, defects, change requests, UAT, releases and production issues; coordinate priorities, dependencies and closure with functional, technical and support teams.
• Identify schedule slippages, recurring gaps, data-quality concerns and unresolved dependencies; escalate them through the defined governance mechanism with transparent impact and required decisions.
• Drive standardization and continuous improvement of PMO and compliance processes, trackers, reports, dashboards and workflow automation while ensuring adherence to change and governanc

📌 Business Analyst (Pune)
🏢 Bajaj FinServ
📍 Pune