Support airport terminal operations and ensure smooth passenger handling, on-time flight operations, and compliance with safety and security requirements.
Key Responsibilities
• Assist passengers during check-in, boarding, arrivals, and baggage services.
• Verify travel documents and provide customer support.
• Coordinate with internal teams and airport stakeholders for smooth operations.
• Support on-time departures and arrivals.
• Adhere to airline, airport, safety, and security regulations.
• Handle passenger queries and escalate issues when required.
• Maintain operational records and reports.
Qualification & Experience
• Graduate in any discipline.
• Freshers
Key Competencies
• Customer Service Orientation
• Effective Communication
• Teamwork & Collaboration
• Attention to Detail
• Problem Solving
• Learning Agility
Working Conditions
• Rotational shifts, including weekends and public holidays.
• Airport operational setting requiring extended standing and walking.
📌 Officer (T)-AO&CS in the role of Terminal Services, Mumbai
🏢 IndiGo (InterGlobe Aviation
📍 Mumbai
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