Job Description
Find purpose in each day while contributing to a workplace revolution SHL, People Science. People Answers
Are you ready for a role that's dynamic and keeps you engaged? As a Project Management Coordinator, you'll manage a variety of customer projects, coordinating with clients, candidates, and internal teams to ensure seamless project delivery. You'll play a key role in driving successful outcomes through effective planning, stakeholder collaboration, and continuous process improvement.
A outstanding benefits package is offered in a culture where career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to who we are. There is a huge investment in SHL currently, so there's no better time to become part of something transformational.
What You Will Be Doing
• Develop and maintain project plans, tracking milestones, dependencies, timelines, and deliverables across multiple customer projects.
• Identify, monitor, and mitigate project risks and issues while ensuring delivery remains on schedule and within scope.
• Coordinate with cross-functional teams to manage project progress, resources, and customer communications.
• Facilitate project meetings and provide regular status updates to customers and internal stakeholders.
• Support continuous improvement initiatives and contribute to enhancing Managed Services delivery quality.
• Build expertise in SHL's Managed Services solutions to deliver exceptional customer experiences.
• Identify automation opportunities and support the development and enhancement of reporting tools, Excel macros, and process automation solutions.
• Perform ad-hoc reporting and data analysis to improve operational efficiency.
What We Are Looking For:
Essential
• 2+ years of experience in customer delivery, project coordination, or customer-facing operations.
• Strong communication, stakeholder management, planning, and organizational skills with the ability to manage mul
📌 Project Management Coordinator (Gurugram)
🏢 SHL
📍 Gurugram