ALTRUIST TECHNOLOGIES Compliance Manager

Industry: BPO / BPM Location: India (Choice Of Mumbai Or Panchkula Or Bangalore)
Reporting to: Head - Risk & Compliance
Role purpose
Strengthen compliance and audit readiness across Altruist sites and client accounts through risk-based audits, practical controls, explicit ownership and evidence-backed closure of findings.
Key responsibilities
• Support ISMS, QMS and EMS implementation with IT/InfoSec, Operations, Quality and Admin teams.
• Plan and conduct internal audits, along with your team of internal auditors (reporting to you), assess risks and test control effectiveness against policies and client obligations.
• Coordinate client and certification audits, maintain evidence and facilitate timely responses and closure.
• Maintain Pan-India Compliance Dashboards, compliance SOPs, risk registers and control mappings for applicable regulatory and contractual requirements.
• Track nonconformities (NCs) and corrective and preventive actions (CAPA), assign owners and deadlines, and verify effectiveness before closure.




• Coordinate compliance, information security and data privacy awareness with Training and HR teams.
• Report audit results, compliance status and overdue or recurring gaps to the R&C; Head and relevant leaders.
• Support incident reviews and consequence management with HR/ER under approved policies and the R&C; Head’s guidance.
Experience and skills
• 3–6 years of relevant experience in a BPO or BPM Risk & Compliance role (mandatory requirement).
• Practical experience in internal audits, risk assessment, control testing, NC/CAPA tracking and client audit coordination role (mandatory requirement)..
• Working knowledge of ISMS, QMS and EMS, data protection controls and client-specific compliance requirements role (mandatory requirement)..
• Clear report writing, analytical judgement, cross-functional coordination and proficiency in Excel and compliance dashboards role (mandatory requirement).

Preferred certification

📌 BPO-BPM Audit Compliance Manager (Bengaluru)
🏢 Altruist Technologies
📍 Bengaluru