Porter | Creating Impactful Journeys

About Porter

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation. If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey

Company URL: https://porter.in/

What You’ll Own

We are looking for a City AM – Insights who will act as the city’s insight engine — ensuring disciplined execution, sharp RCA, strong supply pulse, and consistent team performance, while maintaining high quality and audit standards.

What You’ll Do

Execution & Calendar Discipline
• Own and drive adherence to the Category X activity calendar
• Ensure timely completion of rituals, sampling, and RCAs

Insights & Root Cause Analysis




• Identify deviations in key metrics and lead deep RCAs
• Translate data and market signals into clear, actionable insights
• Partner with central teams on structured problem solving

Supply Pulse (VoP / VoC)
• Own the city-level Voice of Partner and Voice of Customer
• Surface recurring issues, risks, and opportunities with clear POVs

Team Performance Management
• Drive team efficiency and productivity
• Track incentive eligibility and publish weekly performance reports

Team Experience & Stability
• Ensure role clarity, goal alignment, and smooth transition into new structures
• Regularly track team pulse and address friction points early

Quality & Audit Excellence
• Own audits, scoring, and follow-through
• Ensure strong process discipline and quality benchmarks

What Success Looks Like

• High calendar adherence with minimal misses
• Consistently high-quality, decision-ready insights
• Solid VoP/VoC

📌 City AM- Mumbai
🏢 Porter
📍 Mumbai