The Delivery Associate is responsible for supporting the Director – Delivery in monitoring, tracking, analysing, documenting, and reporting project delivery performance. The role provides the operational discipline required to maintain accurate project information relating to milestones, risks, issues, resources, customer actions, SLA performance, billing dependencies, Change Requests, and governance commitments.

The Delivery Associate is expected to develop a robust understanding of project delivery practices and progressively build capabilities to independently coordinate smaller projects/workstreams. The Associate is expected to understand project information, identify inconsistencies or potential delays, follow up proactively, and bring exceptions to the attention of the Director – Delivery.

Qualifications & Skills
Degree: A bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience: 2 to 3 years of experience in project coordination, IT support, or business operations.
Certifications: CAPM (Certified Associate in Project Management),



PMP certifications are preferable.
Key Skills: Proactive, Highly Organised, Detail-Oriented, Adaptable, Team-Player.
· Excellent Communication skills
· Excellent Interpersonal skills
· Fluency in English and Hindi.

Key Responsibilities
1. Project Tracking & Monitoring
· Maintain and track project milestone and deliverables.
· Track planned versus actual completion dates.
· Monitor upcoming commitments and deadlines.
· Obtain status updates from Account Managers, Project Managers and relevant teams.
· Highlight overdue and potentially delayed activities.
· Maintain 30/60/90-day milestone visibility.
· Assist in maintaining project RAG status.
· Maintain standardized project status reports.
· Consolidate information across projects for review.
· Validate data completeness before submission.
· Track project risks, owners, mitigation actions, and target dates.
· Follow up o

📌 Project Delivery Associate (Thiruvananthapuram)
🏢 Kran Consulting
📍 Thiruvananthapuram