Company Description Oshin Hotels and Resorts offers a blend of luxury and comfort across its properties in Kozhikode (Calicut) and Wayanad, catering to both business and leisure travelers. Oshin Calicut is centrally located near commercial hubs, shopping areas, cultural landmarks, Calicut Beach, and Calicut Railway Station, making it convenient for guests who want easy access to key city destinations. The hotel features elegant rooms, a rooftop swimming pool, multi-cuisine dining, and up-to-date banquet halls, providing a premium stay experience in Kozhikode. Oshin Wayanad is positioned as a family-friendly resort set amidst misty hills, combining luxury and affordability for families, couples, and leisure guests. The Wayanad resort offers a swimming pool, wellness spa, and Ayurvedic center, focusing on relaxation and rejuvenation at a value-friendly price point.
Role Description The GSA Service role is a full-time, on-site position based at Oshin Calicut in Kozhikode. The team member will handle front-office operations, including welcoming guests, managing check-in and check-out processes,



and responding to inquiries in person, over the phone, and via digital channels. Daily responsibilities include coordinating room allocations, assisting with reservations, processing payments, and providing information about hotel facilities, local attractions, and transportation options. The role also involves resolving guest concerns, promoting hotel services and special offers, and ensuring high standards of hospitality and professionalism in every interaction. Collaboration with housekeeping, food and beverage, and other departments is essential to deliver a seamless guest experience.
Qualifications
• Candidates should possess strong Customer Service and Communication skills to interact effectively with guests and colleagues.
• Candidates should possess solid Sales abilities and Communication skills to promote hotel services and handle upselling opportunities.
• Candidates should

📌 GSA SERVICE (Kozhikode)
🏢 Oshin Hotels and Resorts
📍 Kozhikode