JOB DESCRIPTION
• Role: Forward Deployed Engineer (Voice & Conversational AI) - Scale Voice & Conversational AI product suite across 0-1, 1-0, 10-100 journeys
• Department: Product Management
• Location: Gurugram. Excellent, if you have a US travel Visa.
• Team Stage: Series B
• Key Partners: Product, Engineering, GTM, Onboarding, Customer Success
• Work hours: US hours (6pm IST onwards), frequent US travel

About Spyne
Spyne is building the AI operating system for automotive retail. It started with visual merchandising and has expanded into conversational AI. Spyne helps dealers move inventory faster, respond to buyers instantly, and run more of the dealership stack with AI. Founded by operators from Amazon, Cox, and OYO, Spyne has grown 30x in under three years and now powers 1,500+ dealerships across the US. Its products, Studio AI and Vini AI, are coming together into a full-stack Retail AI platform for modern dealerships.
• Rooftops live: 2,000+
• Growth: 2.5 to 3x a year for 3 consecutive years
• Revenue from the US: 80%+
• Net revenue retention: above 110%




• Integrations: 70+ across CRM, DMS, inventory, service and finance
• Team: 200+, primarily India-based
• Capital raised: $25M+ from Accel, Vertex Ventures and Storm Ventures

The role
Spyne sells AI to US franchise auto dealers. Vini AI is our voice agent for the dealer BDC: it handles sales inbound, sales outbound, and service inbound calls that a dealership would otherwise staff with people.

This role owns the technical side of making a dealer successful with Vini, from the first sales conversation to a live, performing deployment. You sit between our Sales, Onboarding, and Success teams as the person who can answer the hard product questions, configure the agent for a specific rooftop, debug a call flow at 11pm Central, and tell a GM why their service line is now booking 30% more appointments.

We have people who sell, onboard, and manage accounts. You are the one who makes the technology work for each cus

📌 Forward Deployed Engineer (Gurugram)
🏢 Spyne
📍 Gurugram