Job Title: Property Manager
Company:
goSTOPS threw open its doors in 2014 based on the simple belief that travel changes lives. When you go MORE, you be MORE: be it at the start of the journey when you’re braving your first solo train ride; in the middle, when you’ve found a kindred spirit in a complete stranger; or at the end, when you’re left with a head full of memories that will help you coast along till the next trip.
Such joys should be accessible to every young traveller, right? At goSTOPS, we aspire to provide young travellers with safe and social spaces at prices that won’t break the bank. Centrally located and fitted with up-to-date amenities, our hostels are designed to be the perfect stop before you go.
goSTOPS Job Overview:
goSTOPS, India’s fastest-growing backpacker hostel brand, is seeking an experienced and dynamic General Manager (Branch Level) to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties.
Key Responsibilities:
Strategic and Operational Leadership:
● Develop and execute branch-level operational strategies in alignment with the company’s vision and goals.
● Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
● Monitor branch performance metrics and implement improvements to achieve business objectives.
Team Management:
● Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
● Foster a culture of collaboration, accountability, and high performance.
● Identify training needs and organize capacity-building initiatives to enhance team capabilities.
Guest Experience:
● Ensure exceptional guest experiences by upholding goSTOPS’ service standards and addressing feedback proactively.
● Handle escalated guest concerns and resolve issues to maintain brand repu
📌 Property Manager (India)
🏢 GoStops
📍 India