VP – Service Operations (Bengaluru)

VP – Service Operations (Bengaluru)

15 Oct
|
EMO.energy
|
Bengaluru

15 Oct

EMO.energy

Bengaluru

Position: VP – Service Operations

Experience: 15+ Y

Location: Bangalore (on-site)

Reporting to - COO

? About Us

At EMO Energy, we’re revolutionizing electric mobility by building an end-to-end EV technology stack, spanning high-performance battery systems, intelligent control electronics, electric vehicles, and charging infrastructure. As a rapid-growing deep-tech organization, we combine innovation, engineering excellence, and execution speed to build and deploy products from the ground up. Today, we operate 10,000+ battery packs and 2,000+ EVs powering quick-commerce fleets across India, delivering reliable, scalable solutions for the future of electric mobility.

? Job Summary

As a Quality & Manufacturing Intern, you will work closely with the manufacturing and quality teams to support day-to-day production activities, ensure adherence to quality standards, monitor manufacturing processes, and identify opportunities for improvement.



This role is ideal for a Mechanical Engineering graduate looking to build practical experience in manufacturing and quality operations within the EV and battery technology industry.

? What You Will Do

• Build, scale, and lead EMO Energy’s pan-India service network, including service hubs, workshops, field teams, service stations, and authorized service partners, ensuring adequate coverage to support business growth and fleet expansion.
• Own end-to-end service operations across battery packs, electric vehicles, and charging systems, including breakdown response, roadside assistance, vehicle repairs, battery diagnostics, charger maintenance, and preventive maintenance.
• Drive service performance against key metrics, including fleet uptime, service turnaround time (TAT), mean time to repair (MTTR), first-time fix rate, repeat failure rate, SLA adherence, and service cost per vehicle.
• Develop and implement preventive and predictive maintenance programs, standardized service workflows, escalation mechanisms, and repair protocols

📌 VP – Service Operations (Bengaluru)
🏢 EMO.energy
📍 Bengaluru

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