Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Db2
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system performance and recommend improvements to enhance stability and efficiency.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM Db2.
- Robust understanding of database management and optimization techniques related to IBM Db2.
- Experience in diagnosing and resolving issues within database environments to ensure high availability.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Familiarity with backup, recovery, and disaster recovery processes in database systems.
- Skilled in collabor

📌 Application Support Engineer (Hyderabad)
🏢 Accenture
📍 Hyderabad