Job Title: Lead Cloud Operations
Location: Hyderabad---On site - 5 days from the office
Duration: Full Time

Job Description:
We are seeking a highly skilled Lead Cloud Operations professional to join our dynamic IT team. The ideal candidate will have extensive experience in cloud administration, desktop support, access management using Microsoft 365, a foundational understanding of networking, and hands-on experience with cloud services. This role requires both technical expertise and strong interpersonal skills to effectively collaborate with various teams and provide top-notch support to our users. Additionally, experience with audit requirements and compliance standards such as SOC, ISO, or similar frameworks, along with cloud administration and cost management practices, is essential. A basic understanding of IT security principles will also be crucial in ensuring that our cloud and desktop environments remain secure.

Key Responsibilities:
•Provide expert-level support for cloud and desktop environments, including troubleshooting, maintenance,



and configuration of hardware and software.
•Manage user access and permissions using the Microsoft 365 admin center, ensuring compliance with security policies.
•Oversee and manage cloud services (such as Azure, AWS, or Google Cloud) to deploy, manage, and optimize applications and virtual desktops.
•Monitor and manage cloud resource usage to optimize costs and ensure effective allocation of resources across teams.
•Collaborate with cross-functional teams to design and implement cloud and desktop solutions that meet business needs.
•Develop and implement cloud security policies and practices to protect against vulnerabilities and threats, incorporating basic IT security principles.
•Ensure compliance with audit requirements and frameworks such as SOC, ISO, and others, addressing vulnerabilities and facilitating audit processes.
•Mentor and guide junior engineers and help desk staff in resolving escalated issues.
•Partic

📌 Lead Cloud Operations (Hyderabad)
🏢 Clevanoo
📍 Hyderabad