Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a high-impact Associate Director - Payment Integrity Operations to lead large-scale back-office delivery while owning and driving end-to-end revenue outcomes.

PI Operations Effectiveness is a senior people-leadership role accountable for integrating and accelerating the Payment Integrity Operations Effectiveness agenda across global operations.



The role will primarily be responsible to drive Operations Effectiveness by way of driving Operations Rigor and solider operational consistency ensuring zero-surprise execution. This role will additionally manage locally, mentor, develop, and guide PI OOG teams aligned functionally to OI PI Transformation & Capability leadership, while ensuring adherence to local guardrails, policies, and operating rhythms.

This leader should have experience multiple geography (India /PHL).

Primary Responsibilities

• Provides leadership and direction through managers and senior qualified staff to achieve operational, financial, quality, and customer experience objectives
• Work most often impacts a business unit, function, or multiple teams/sites
• Develops and executes strategies for a function or discipline across a business unit or multiple teams/sites
• Leads operational planning, forecasting, resource allocation, and service delivery management to ensure achievement of established performance metrics, SLAs, and business objectives
• Particip

📌 Associate Director (Hyderabad)
🏢 Optum India
📍 Hyderabad