Business Transformation leader & Principal Consultant

100%

E2

Healthcare Domain Principal Consultant

Band : T0 ; Location : Malaysia

Person with 12- 15 years of experience in a hospital workplace

• Clinical Workflow Mapping: Translate complex hospital operations and provider workflows into functional technical requirements for IT and product engineering teams.
• Product Voice of the Customer: Act as the internal voice of clinicians, ensuring newly developed software fixes real-world provider pain points rather than adding administrative friction.
• EHR & Clinical Data Optimization: Guide the clinical design and optimization of Electronic Health Record (EHR) systems, emphasizing data liquidity and intuitive clinical documentation templates.
• Quality & Regulatory Compliance:



Ensure all technology solutions and operational workflows comply with healthcare regulations, quality metrics (e.g., MIPS, HEDIS), and patient safety standards.
• Clinical Change Management: Partner with hospital leadership to spearhead clinician onboarding, training strategies, and peer-to-peer advocacy to accelerate software adoption.
• Revenue Cycle Alignment: Align clinical documentation workflows with revenue cycle management (RCM) realities, optimizing medical coding accuracy and reducing hospital claim denials.
• Care Model Innovation: Advise on the design and integration of virtual care, telehealth, and remote patient monitoring tools into traditional care delivery models.

📌 Systems Architect (Gurugram)
🏢 Virtusa
📍 Gurugram